Privacy Policy
This Privacy Policy explains how Villa Savina collects, uses, and protects personal information submitted through the pre-arrival guest and visitor registration experience.
Information we collect
When a guest or visitor completes registration, Villa Savina may collect contact, identification, reservation, arrival, and document-related information such as first name, last name, title, suffix, email address, mobile number, reservation confirmation details, guest or visitor status, and passport or identification information where required.
How we use information
Villa Savina uses this information to verify reservations, process required guest and visitor registration, support pre-arrival planning, coordinate check-in or access approval, comply with legal or community requirements, help prevent fraud or misuse, and maintain the safety, security, and reliability of property operations.
Communications
Contact information may be used to send registration-related messages, including one-time verification codes, correction requests, completion reminders, arrival coordination messages, and support responses. Registration information is not collected through this experience for recurring promotional SMS campaigns.
Sharing and service providers
Information may be processed by trusted technology providers and operational partners that support hosting, communications, identity or document handling, workflow automation, security, analytics, or guest operations on Villa Savina’s behalf. Villa Savina does not sell personal information submitted through the registration experience, and does not share it with third parties for their own marketing purposes.
Retention
Villa Savina retains personal information only for as long as reasonably necessary to operate, document, secure, and improve the registration process, fulfill reservation and arrival management needs, comply with law, and protect legitimate operational interests.
Your choices
You may decline to provide personal information, but some information is required to verify a reservation, complete mandatory registration, approve a visitor, or support lawful arrival procedures. Requests regarding personal information may be directed to the property contact listed below.
Accuracy and responsibility
Individuals submitting registration information are responsible for providing accurate and authorized information. Where a parent or guardian submits information on behalf of a minor under 18 years of age, they represent that they are authorized to do so.
Security
Villa Savina uses reasonable administrative and technical measures to help protect personal information, but no transmission or storage method can be guaranteed to be completely secure.
Contact
For privacy questions related to Villa Savina registration, contact Villa Savina at admin@villasavina.com or +1 424 282 5300.